There have been many questions raised about the pricing and quality of our Actrica roof top tents. This blog post aims to address those concerns comprehensively.
Why is Actrica more affordable compared to the market?
After extensive research, we were able to identify manufacturers in countries like Croatia, Australia, Korea and China that could provide the product at a lower cost. Ultimately, we found the pricing from our Chinese supplier to be the most competitive, allowing us to pass those savings on to our customers.
Will the quality be compromised?
Absolutely not. We took great care in vetting numerous manufacturers, visiting their facilities in person during 2023. Many did not meet our strict quality standards – for example, using sub-par materials like over-thin aluminum or low-density <280g polyester fabric. However, the manufacturer we partnered with met our expectations. They have a proven track record of exporting to Europe, an R&D team constantly innovating new designs, and a wide range of premium accessories, adjusting the existing models according to the customers’ feedback. You can trust that Actrica’s quality is not sacrificed for the lower price point.
Why is Actrica priced higher than direct purchases?
While pricing from the market may be lower if purchasing directly from factories, there are additional value-added services we provide that justify the markup:
- As mentioned above, the quality is better than most of the manufacturers where their specifications of the product matches their actual product, we requested an upgrade of the material for our products.
- After sales services are one of the most important issue of purchasing a luxury product. We offer local customer support you can depend on. Any defect, refund, or inquiries, you can find us to solve.
- We have a partnered company in Hong Kong monitoring orders and conducting quality checks before shipment.
- We handle all customs clearance procedures in China and Greece to ensure smooth, timely delivery, avoiding delay or even cancellations on behalf of this.
- We operate a rental program that allows customers to try out the product locally before purchasing, with rental fees halved towards the final sale.
What about long shipping times?
Typical delivery times are 50-70 days, which is the trade-off for the lower pricing. Therefore, our stock usually keeps at the margin. It requires an upgrade fee for delivery with a tracking number. We strongly recommend our dear customers to upgrade if the required address does not always have someone ready for the products.
We hope this addresses the key questions and concerns around Actrica’s pricing and quality. Please don’t hesitate to reach out if you have any other questions!
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